Frequently Asked Questions
* Q1) What is 6221.net's relationship with venues and seminar/course organisers?
6221.net sells seminar tickets on behalf of venues and seminar/course organisers utilizing the world's most powerful computerized seminars ticket online service to maximize the public's access to seminar tickets.
* Q2) How do I know that I am dealing with a credible company?
6221.net is created and managed by a group of enterprising professionals with the required supporting background. Hasan M. Soedjono, the co-founder of 6221.net, is Harvard-trained and will bring to the company almost twenty five years of solid management experience, ranging from chemical, petrochemical, advertising industry to airline industry. Also Harvard-trained, co-founder Ongki P. Sumarno will bring twenty years of solid management experience, with a strong basis in financial management. The third co-founder, Ricky Budhrani, will bring 15 years of operational experience both from local and overseas positions. The final co-founder, PT. SP-Associates, is an incubator providing management expertise in IT, marketing and finance.
* Q3) What is the difference between the Booking and Order functions on the seminar listing page?
Tickets marked 'Order' can be purchased online for the price listed. Attempting to purchase tickets marked 'Booking', will result in an inquiry to the Organizer's Office, where we will submit a ticket request. This means that one of our Sales Agent will try to secure a seat for you at the seminar you requested and we will contact you with regards to your booking status. Until we confirm with you, your booking a ticket does not guarantee that you will get your seminar ticket/seat.
* Q4) Where will I receive my seminar tickets from?
6221.net has exclusive agreements with the organisers and venues, so we will obtain all of the seminar tickets/seats direct from the organisers and venues at the same price.
* Q5) Can I change the attendee(s) name(s)?
Yes you can. Use our shopping tools (at the lower end of this page), and click the 'Update Attendee(s) Data' icon. The valid attendee(s) name(s) is(are) the name(s) that we last received 2 days before the day of your selected seminar.
* Q6) How do I know that my order has been accepted?
After you order through 6221.net, you will receive a confirmation e-mail with regards to your order from 6221.net.
* Q7) When can I purchase tickets online?
You can find and purchase seminars tickets/seats on 6221.net 24 hours a day, seven days a week.
* Q8) The event for which I purchased seminar tickets has been cancelled or postponed. How do I get a refund?
Occasionally, seminars are cancelled by the organisers or venue for which 6221.net has sold tickets. When this occurs, we will make every effort to ensure all customers receive a prompt refund. If the event was moved or rescheduled, the venue or organiser may set refund limitations. You can listen to local media as they will often broadcast information regarding moved or postponed seminars. For exact instructions on any cancelled or postponed event, please contact us.
* Q9) What kind of payment options does 6221.net accept?
6221.net accepts several methods of payment to accommodate your needs, including Visacard, Mastercard, and transfer payment through Bank Central Asia and Bank International Indonesia.
